‘Just-in-time’ Useage of Mobile Phones

by charlesmeaden on May 11, 2012

Pew Research Centre, the respected American research organisation have realised their latest findings on how people are using their mobiles to get information.

While the research is American based, the UK market is likely to reflect similar behaviour.

Interesting tidbits include

  • 30% used their phones to decide whether to visit a business or restaurant
  • 35% used their phones to solve an unexpected problem
  • 20% used information to lookup travel information or get directions

The full report can be downloaded from
http://pewinternet.org/Reports/2012/Just-in-time.aspx 

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Latest Research On Mobile Email Viewing And Reading

by charlesmeaden on May 8, 2012

Android ScreenshotThere have been some interesting statistics flying around recently about how many people are reading their emails on the phone rather than / as well as on their desktop.

Whether it’s 5 or 35% (just two of the figures being thrown around), one thing is certain is that the % of your customers reading emails on their phone has increased, especially now smartphones are outselling desktop PCs/

Mailchimp have done a comprehensive study on exactly how people are viewing email on their phones

Interesting snippets include:

  • 72% of the respondents read their email in bed
  • 77% would ‘obsessively’ check email anywhere
  • 87% of our participants are reading their work and personal emails together

Download Email on Mobile Devices from the MailChimp website.

Over the last 15 years, we’ve sent millions of emails on behalf of our clients. To find out how we can help your organisation communicate with your customers by email more effectively, please call us on 00 44 (0) 207 993 5482 or contact us.

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4 Easy Steps To Make Your Web Site Copy Easier to Read

May 3, 2012

Last week, our client Blackwood Engineering asked us to take a look at the copy on their website before it launched. They wanted to make sure that it it made sense and was easy to read on the web. Blackwood supply cast iron counterweights to clients all around the world. It’s a fairly niche market [...]

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Using Google Analytics To Find Out How Many People Use IE6

February 16, 2012

With even Microsoft trying to kill off the last remaining instances of IE6 out there, you might think that you can safely stop developing for Internet Explorer 6. However, if you are in the UK and your customers include the public sector, you might want to take a look at Google Analytics to see how [...]

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Why Isn’t The Times Newspaper Spreading The Word Via Facebook

February 8, 2012

Last week the Times Newspaper launched their Cities Fit For Cycling campaign in both their paper and digital version. The campaign has an eight point manifesto around making cities safer for cyclists and asks people to pledge their support by siginng their online petition, writing to their MP or twittering about it.   What about [...]

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Google Analytics, Cookies and Consent

December 19, 2011

In May of last year, a new EU directive came into force which when fully implemented would have required all UK web site owners to gain consent from their visitors to set cookies in their browsers. Cookies used for ‘strictly necessary’ were exempted, however cookies set by analytics tools such as Google Analytics were not [...]

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Mary Portas Mistake In Missing Out Multi Channel

December 13, 2011

Mary Portas, the “Queen of Shops’ published her long awaited report onto the future of the high street. Considering that 2011 has been the year when many of the major retailers have got their act together and properly implemented multichannel, disappointingly there is no mention of the multichannel or the web in the main report. [...]

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How to crack the GCHQ Code Breaking Competition using Google

December 1, 2011

GCHQ, the British governments department that listens to electronic communications decided to try it’s hand at social media and launch an online competition to recruit the people who can solve the codes. When I looked at it, I had about as much success as when i sat their written exam 20 years ago, i.e. nothing. [...]

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A Masterclass in Pricing from Amazon’s Black Fridays Deals

November 25, 2011

Today’s Black Friday, where ecommerce sites especially American ones offer all sorts of time and stock limited deals to tempt you to come and shop with them. Not surprisingly, Amazon has got this down to a fine art. If you click on the image below, you’ll get an annotated image from todays Black Friday deal [...]

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A Case Study In How Not to Get Useful Feedback

November 20, 2011

Feedback from your customers and website visitors is excellent way of understanding what you’re doing right and perhaps more importantly what you’re not doing well. We use it when auditing clients site alongside analytical data to get a complete picture of how people move around a site Often the most useful information can be gleaned [...]

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